Communication Equipment Specialist and Educator

2 weeks ago


Burbank, California, United States Sorenson Communications Full time

Job Overview

This position requires proficiency in American Sign Language (ASL)

Benefits Offered

Sorenson Communications, LLC. provides Video Relay Service (VRS), enabling Deaf individuals to communicate in their preferred language, whether it be ASL, spoken English, or Spanish. Additionally, Sorenson offers interpreting services across various languages.

  • Mileage reimbursement available
  • Estimated Salary Range: $11.01-$17.45

Key Responsibilities

  • Utilize American Sign Language (ASL) to instruct clients on the operation of their Video Relay Service devices.
  • Conduct VRS training sessions, service appointments, and new installations of Sorenson technology within designated regions.
  • Inform clients about SVRS services and product offerings.
  • Engage in outreach activities to educate institutions, clients, and organizations regarding Sorenson VRS.
  • Participate in training workshops with stakeholders on utilizing Sorenson services effectively.

Travel Expectations

Local Daily Travel: 50-75%

Required Skills and Qualifications

  • Proficient in American Sign Language (ASL)
  • Experience in the installation of Sorenson VRS equipment and delivering customer support.
  • Strong written and ASL communication abilities.
  • Access to reliable transportation and readiness to travel.
  • Computer literacy and familiarity with Internet and network setups.

Work Environment and Physical Demands

  • Proficient in American Sign Language (ASL)
  • A collaborative team member with a positive demeanor.
  • Capability to lift up to 50 pounds and maintain prolonged sitting periods.

Company Overview

Sorenson Communications specializes in providing communication solutions for diverse communities, offering services such as call captioning, video relay, sign language interpreting, and translation. With a strong commitment to diversity and inclusion, Sorenson strives to create opportunities for underrepresented groups and foster an inclusive workplace.

Mission: Harnessing the Power of Language to connect lives and enhance the human experience.

Vision: To deliver global language services that broaden opportunities, cultivate belonging, and empower connections beyond words.

Core Values: Integrity, Diversity, Belonging, Impact.

Equal Employment Opportunity: Sorenson Communications is an Equal Opportunity Employer.



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