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Clerical Support Clerk

2 months ago


Brooklyn, New York, United States City of New York Full time
Job Summary

The City of New York is seeking a highly organized and detail-oriented Clerical Support Clerk to join our Office of Child Support Services team. As a Clerical Support Clerk, you will play a critical role in providing administrative support to our team, ensuring the efficient processing of client requests and the accurate maintenance of our child support systems.

Key Responsibilities
  • Triage in-person clients, logging them in at the reception area, identifying the purpose of their visit, and providing information and materials as needed.
  • Process incoming mail and handle requests for child support court summons service received from the NYC Family Court or directly from clients.
  • Data enter relevant information and remarks into our child support systems, including ASSETS and CS Track, accurately and timely.
  • Scan and upload documents to our systems as needed.
  • Perform other routine clerical functions, such as filing, answering telephones, and photocopying, as needed.
Requirements
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 20 words per minute.
Additional Information

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. New York City residency is generally required within 90 days of appointment, however, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.