Desk Clerk

At Bowery Residents Committee, we are seeking a skilled and detail-oriented Desk Clerk to join our team at Liberty Homes, a permanent supported housing facility. As a key member of our staff, you will play a vital role in ensuring the security and well-being of our residents.

• Monitor the building entrance and make regular rounds to ensure the security of the premises.
• Enter data into the log book and answer phones in a professional and courteous manner.
• Perform light clerical work and filing tasks as needed.
• Communicate with residents regarding passes for visitors, sign-up sheets for activities, and groups.
• Document incidents in the log book and provide daily/nightly reports to staff via email.
• Attend quarterly staff meetings and staff trainings to stay up-to-date on policies and procedures.
• Interface with emergency services, law enforcement, and hospitals as needed.
• Learn the fire response system and obtain a Certificate of Fitness from the FDNY.
• Provide emergency first aid and CPR assistance when required.

• High School diploma or equivalent required.
• Good reading, writing, and verbal skills.
• Basic computer literacy required.
• Experience working with homeless populations and crisis intervention preferred.
• CPR training certification or willingness to take a training class.

• Competitive health and dental plans with coverage for spouses, domestic partners, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and training opportunities for career development.
• Flexible spending accounts (FSAs) for healthcare, transit, and childcare expenses.

Bowery Residents Committee is committed to creating a safe and healthy work environment for all employees. We provide personal protective equipment (PPE) and enforce temperature monitoring and physical distancing best practices across our programs.

Join us in making a positive impact on the lives of those in our community. Apply today to become a part of our team and help us build a more caring and compassionate city.