Insurance Support Specialist

3 weeks ago


Lansing, Michigan, United States Jennifer Blumer - State Farm Agent Full time

We are seeking a highly motivated and customer-centric individual to join our team as a Receptionist - State Farm Agent Team Member at Jennifer Blumer - State Farm Agent.

Job Duties:
  • Interact with customers through phone, email, and chat platforms, providing exceptional service and support.
  • Assist customers with policy inquiries, updates, and claims, ensuring timely resolutions and exceeding customer expectations.
  • Utilize digital tools to connect with a younger demographic, driving growth and expansion within the organization.
  • Collaborate with a dynamic team to resolve issues efficiently and effectively, promoting a positive and productive work environment.
Requirements:
  • Demonstrate excellent written and verbal communication skills, with the ability to adapt to diverse customer needs.
  • Showcase tech-savviness and familiarity with digital tools, driving efficiency and productivity.
  • Possess a customer-oriented mindset, with a strong desire to exceed customer expectations and build lasting relationships.
  • Be able to thrive in a fast-paced work environment, prioritizing tasks and managing multiple responsibilities.
Compensation and Benefits:
  • A competitive base salary of $15.00 - $18.50 per hour, with performance-based incentives for outstanding performance.
  • A comprehensive benefits package, including health insurance and retirement plans, to ensure your well-being and financial security.
  • Ongoing opportunities for professional development and career advancement, empowering you to grow and succeed within the organization.
  • A fun and inclusive work environment, complete with team-building events and an emphasis on work-life balance.


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