Insurance Billing Professional

4 days ago


Lansing, Michigan, United States Auto-Owners Insurance Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Account Support Specialist. As an Account Support Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support.

Your primary responsibilities will include:

  • Communicating with customers via phone, email, and chat to resolve their queries and concerns
  • Reviewing and responding to customer inquiries in a timely and accurate manner
  • Maintaining accurate records of customer interactions and updates
  • Collaborating with internal teams to resolve complex customer issues

In addition to your technical skills, we are looking for someone who is passionate about delivering excellent customer service and has a strong commitment to teamwork and continuous learning.



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