Healthcare Customer Service Associate

2 weeks ago


Oshkosh, Wisconsin, United States Advocate Aurora Health Full time

Key Responsibilities:
Welcomes patients and visitors, addressing general inquiries and providing essential information. Manages incoming calls, filters communications, and records messages. Facilitates patient registration by collecting demographic and insurance details, ensuring verification of insurance coverage.

Essential Skills:
- Strong communication abilities
- Proficient in handling patient inquiries
- Detail-oriented in managing patient information
- Capable of working in a fast-paced healthcare environment

Work Environment:
Engage in a supportive healthcare setting, contributing to patient satisfaction and operational efficiency. Your role is vital in ensuring a seamless experience for patients at Advocate Aurora Health.

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