Customer Service Representative

4 days ago


Oshkosh, Wisconsin, United States Festival Foods Full time
About Festival Foods

Festival Foods is a Wisconsin-based, family-owned grocery store chain that prioritizes giving back to the communities it serves and providing exceptional service and value to its guests.

Job Summary

We are seeking a skilled Customer Service Representative to join our team as a Cashier and Customer Service Specialist. As a key member of our retail and grocery store team, you will be responsible for providing outstanding service to our guests, ensuring a pleasant and efficient shopping experience.

Responsibilities
  • Engage with Guests: Engage in friendly conversations, make eye contact, and ensure every guest feels welcome and valued.
  • Efficient Transactions: Scan grocery items, process sales efficiently, and handle monetary transactions with care.
  • Bagging with Care: As needed, bag items thoughtfully to ensure products reach their destination in the condition they left our store.
  • Stay Informed: Maintain awareness of all promotions and advertisements to assist guests effectively.
  • Maintain Order: Keep your register station neat and well-stocked with necessary supplies.
  • Communication: Relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
  • Quality Standards: Ensure all quality and quantity standards are met, especially during peak times.
  • Teamwork: Perform other duties as needed to support the team.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Requirements
  • Customer Service Skills: Ability to engage with guests and provide outstanding service.
  • Retail Experience: Ability to process information and merchandise transactions and handle cash and media at registers.
  • Communication: Strong ability to communicate effectively with both customers and team members.
  • Accuracy: Ability to read, count, and write accurately to ensure precise transactions.
  • Equipment Operation: Ability to operate all equipment necessary to perform the job.
Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
  • Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed.


  • Oshkosh, Wisconsin, United States Sandvik AB Full time

    Job Summary:Sandvik AB is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Initiate calls to existing customers to generate additional business.Participate as a member of a sales or...


  • Oshkosh, Wisconsin, United States Festival Foods Full time

    About Festival FoodsWe are a Wisconsin-based family- and employee-owned grocery store chain that is committed to providing exceptional service and value to our guests. Our company operates over 40 full-service supermarkets across the state of Wisconsin.Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Bagger. As a key...


  • Oshkosh, Wisconsin, United States 4imprint, Inc. Full time

    Job Summary4imprint, Inc. is a leading direct marketer of promotional products operating across North America, the UK, and Ireland. We are seeking a highly skilled Accounting Customer Service Representative to join our team.Key ResponsibilitiesAccounting Collections: Assist with daily functions of the accounting collections department, interacting with...


  • Oshkosh, Wisconsin, United States Lowe's Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.Key...


  • Oshkosh, Wisconsin, United States Nicolet National Bank Full time

    Job SummaryNicolet National Bank is seeking a highly motivated and customer-focused Personal Banker to join our team. As a Personal Banker, you will be responsible for providing exceptional customer service, building relationships with clients, and promoting bank products and services.Key ResponsibilitiesCustomer Service: Interact with customers to complete...


  • Oshkosh, Wisconsin, United States Festival Foods Full time

    Become a vital part of our team as a Retail Associate at Festival FoodsAre you enthusiastic about delivering outstanding service to customers? Do you excel in a dynamic and customer-centric setting? If this resonates with you, we invite you to consider joining our team as a Retail Associate. In this role, you will be instrumental in ensuring that every...


  • Oshkosh, Wisconsin, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where we strive to provide exceptional customer service and create a positive experience for our guests. As a Guest Services Specialist, you will be part of a team that is dedicated to delivering outstanding service and hospitality in every interaction.Key ResponsibilitiesWork...


  • Oshkosh, Wisconsin, United States Heritage Senior Living Full time

    Job SummaryHeritage Senior Living is seeking a highly skilled and compassionate Concierge / Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:Provide warm and welcoming service to residents, families, and...


  • Oshkosh, Wisconsin, United States Festival Foods Full time

    About This RoleFestival Foods is seeking a highly skilled and customer-focused Guest Services Clerk to join our team. As a Guest Services Clerk, you will be responsible for providing exceptional customer service, resolving guest complaints, and maintaining a positive and welcoming store environment.Key ResponsibilitiesCustomer Service: Respond to guest...


  • Oshkosh, Wisconsin, United States True Blue Dreams Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at True Blue Dreams Inc. as a Guest Service Specialist. In this role, you will be responsible for providing exceptional guest service, ensuring that every guest who chooses our restaurant leaves happy.Key ResponsibilitiesProvide Excellent Guest Service:...

  • Universal Banker

    7 days ago


    Oshkosh, Wisconsin, United States Nicolet National Bank Full time

    Job SummaryNicolet National Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting our bank's products and services.Key ResponsibilitiesCustomer Service: Greet customers in a...


  • Oshkosh, Wisconsin, United States Midwest Dental Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Midwest Dental Group. As a key member of our office, you will be responsible for providing exceptional patient care and support to our patients and their families.ResponsibilitiesAct as the first point of contact for patients,...

  • Office Coordinator

    2 weeks ago


    Oshkosh, Wisconsin, United States Squeeky Kleen Cleaning Service LLC Full time

    Job OverviewPosition Available: Office Coordinator / Field RepresentativeAre you an exceptionally organized and detail-focused individual with a commitment to enhancing business operations? We are seeking an Office Coordinator / Field Representative to contribute significantly to our commercial cleaning services, ensuring that we consistently meet and...


  • Oshkosh, Wisconsin, United States Advocate Aurora Health Full time

    About the RoleThis position is responsible for providing exceptional patient service and administrative support to our healthcare team. As a Patient Service Representative, you will be the first point of contact for patients and visitors, responding to their inquiries and requests in a timely and professional manner.Key ResponsibilitiesRegistration and...


  • Oshkosh, Wisconsin, United States Byrider Franchising, LLC. Full time

    **Job Summary**Byrider Franchising, LLC. is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for interacting with customers, setting appointments, and assisting with loan processing.**Key Responsibilities:**Set appointments with customers to discuss their needs and...


  • Oshkosh, Wisconsin, United States Fleet Farm Full time

    Join Our Team as a Cashier!At Fleet Farm, our commitment to exceptional customer service is paramount. If you are enthusiastic, reliable, and enjoy assisting others, then a role in Cashiering or Customer Service may be perfect for you.Cashier Responsibilities:Deliver a swift and efficient check-out experience by operating the cash register and scanner to...


  • Oshkosh, Wisconsin, United States American Telephone and Telegraph Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, showcasing our latest products and services, and driving sales growth.Key...

  • Youth Services Mentor

    2 weeks ago


    Oshkosh, Wisconsin, United States Cooperative Educational Service Agency 6 Full time

    Position OverviewRole Summary: The Cooperative Educational Service Agency 6 is seeking enthusiastic and proactive individuals to fill the role of Individualized Youth Services (IYS) Youth Mentors. This position involves working closely with young individuals, providing essential support in behavioral, social, and emotional aspects.Key...


  • Oshkosh, Wisconsin, United States Byrider Franchising, LLC. Full time

    Position OverviewCustomer Engagement SpecialistByrider Franchising, LLC is expanding its team and is seeking a dedicated Customer Engagement Specialist.Compensation and Benefits:Competitive hourly wage ranging from $15 to $22, depending on experience.Potential for additional monthly bonuses up to $750.Comprehensive training provided.Join a growing national...


  • Oshkosh, Wisconsin, United States Arrow Financial Business Group Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our sales and leadership team at Arrow Financial Business Group. As a Business Development Representative, you will play a key role in driving new business growth and expanding our customer base.Key ResponsibilitiesDevelop and implement a proven sales strategy to drive new...