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Customer Service Representative

2 months ago

Oshkosh, Wisconsin, United States Festival Foods Full time

Become a vital part of our team as a Retail Associate at Festival Foods

Are you enthusiastic about delivering outstanding service to customers? Do you excel in a dynamic and customer-centric setting? If this resonates with you, we invite you to consider joining our team as a Retail Associate. In this role, you will be instrumental in ensuring that every customer enjoys a positive shopping experience. Your key responsibilities will include:

  • Guest Engagement: Foster a friendly environment and ensure customers feel appreciated.
  • Transaction Processing: Handle sales and monetary exchanges with precision and care.
  • Thoughtful Bagging: Ensure products are bagged with attention to maintain their quality.
  • Stay Updated: Keep informed about current promotions and advertisements to assist customers effectively.
  • Organizational Skills: Maintain your checkout area in an orderly manner and well-stocked with necessary supplies.
  • Effective Communication: Communicate customer requests to the management team for timely resolution.
  • Quality Assurance: Adhere to quality and quantity standards, particularly during busy periods.
  • Collaborative Spirit: Assist the team with additional tasks as required.
  • Dedication to Customer Service: Ensure every customer interaction is conducted with professionalism and care.

If you possess strong customer service skills, have experience in retail, and demonstrate excellent communication abilities, we would love for you to be part of our team. The Retail Associate position offers both part-time and full-time roles, with a flexible schedule that may include mornings, afternoons, evenings, weekends, and holidays based on your availability. At Festival Foods, we appreciate our associates and provide a variety of benefits including a competitive discount, weekly pay, vision and dental insurance options, and retirement savings plans. Join us in creating memorable shopping experiences for our customers.