Orthodontic Reception Specialist

1 week ago


Grand Rapids, Michigan, United States Undisclosed Company Full time
Job Description
We're looking for an experienced Dental Receptionist to join our team. As a key member of our administrative staff, you'll be responsible for greeting patients, scheduling appointments, assisting with paperwork, and performing general office duties such as answering phones, photocopying, filing, and faxing.

The ideal candidate will have a high school diploma or equivalent, certification in office administration, dental administration, or related fields is advantageous, and proven experience working in a dental office. You'll need sound knowledge of dental terminology and proficiency in dental practice management software (Dentrix).

Responsibilities
- Greet and welcome patients to the practice
- Schedule, reschedule, or cancel appointments as needed
- Assist patients in filling out information forms
- Prepare patients' charts and daily schedules for the dental staff
- Update patient records and document recent treatments and procedures
- Schedule follow-up appointments and provide telephonic reminders
- Communicate with dental insurance providers to determine if patients are required to make co-payments
- Verify methods of payment and collect payments as needed
- Perform general office duties such as answering telephones, photocopying, filing, and faxing

Benefits
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including medical reimbursement/medical insurance, paid holidays, extended holiday weekends, and up to 5 weeks PTO. Our gorgeous office features no Friday afternoons, 4 weeks off with option to work, and a substantial bonus based on growth up to 30% of base salary.

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