Digital Connection Engineer

4 days ago


Cedar Rapids, Iowa, United States ImOn Communications Full time
Role Overview
The Field Connection Specialist plays a vital part in maintaining our extensive fiber-optic network, ensuring seamless connectivity for our customers. As a key member of our team, you will have the opportunity to work on various projects, including installing new equipment, troubleshooting issues, and providing top-notch customer service. Your excellent communication skills and ability to work independently will make you an asset to our organization.

Key Responsibilities
- Install, test, and maintain digital, cable, high-speed data, and digital phone equipment
- Travel to customers' locations to install, repair, or maintain electronic reception equipment
- Collaborate with customers to resolve technical issues and provide solutions
- Develop and implement efficient methods for completing tasks, minimizing downtime and optimizing productivity
- Participate in training programs to stay up-to-date on industry developments and best practices

Benefits
- Competitive salary range: $65,000 - $85,000 per year, depending on experience
- Comprehensive insurance package, including multiple health plans, dental insurance, and life/disability insurance
- Generous paid time-off policy, including holidays, vacation time, and personal days
- Opportunities for professional growth and development through training programs and mentorship


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