Customer Service Representative

2 weeks ago


Chesapeake, Virginia, United States REI Virginia Beach Full time
{"title": "Customer Service Associate", "description": "Join Our Team as a Customer Service Associate

Royal Executives is a leading consulting sales and marketing firm that helps household brands maximize profitability and increase brand exposure through innovative revenue capabilities.

We are seeking a self-motivated Customer Service Associate to assist with our firm's strategic marketing and sales campaigns. As a key member of our team, you will be responsible for executing marketing and sales directives, building quality relationships with new and existing customers, and contributing to the increase of quarterly and annual production of new sales and customer acquisitions.

Key Responsibilities:
  • Engage in direct communication with customers, providing expert product knowledge and educating them on their desired product inquiries.
  • Research target markets to identify and engage with new and existing customers, bolstering our sales pipeline.
  • Communicate product features and benefits based on individualized customer needs.
  • Overturn objections and answer questions throughout the sales process.
  • Respond promptly and professionally to all account inquiries.
  • Attend regular product training sessions with CSR team-mates and upper-level management.
Desired Skills:
  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service or sales is highly recommended.
  • Excellent communication skills, both verbal and nonverbal.
  • A tenacious and growth-oriented mindset.
  • A driven mindset with impeccable time management skills and a superior work ethic.
  • A positive and professional demeanor when working with colleagues and customers.
", "lang_code": "en"}

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