Office Solutions Expert

4 days ago


Milwaukee, Wisconsin, United States Novatech Full time
Job Summary

Novatech is a leading Managed Office Provider seeking an experienced Field Service Technician to join their team in the greater Milwaukee, WI area.

As a Field Service Technician, you will be responsible for providing technical diagnostics and repair services to existing client accounts, performing preventative maintenance and repair services on office equipment, and maintaining a rapport with clients by examining complaints and suggesting viable solutions.

Responsibilities
  • Provide technical diagnostics and repair services to existing client accounts
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complaints and suggesting viable solutions
  • Document service and installation actions by entering data and completing reports

The ideal candidate will have a minimum of 2 years' hands-on experience servicing copiers, experience working on Canon, Konica Minolta, Lexmark, HP, and/or Xerox office products, and CompTIA A+ or Network + certifications. A mechanical or electrical aptitude and factory training or applicable certifications are also preferred.

Compensation

The estimated salary for this role is $70,000 - $90,000 per year, based on industry standards and the location.



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