Network Systems Expert

3 weeks ago


Milwaukee, Wisconsin, United States The Office Technology Group Full time
Technical Alignment Engineer Role

We're looking for a skilled Network Administrator to join our team at The Office Technology Group and take on the role of Technical Alignment Engineer.

Responsibilities:

  • Conduct thorough on-site and remote assessments to identify areas for improvement and develop targeted recommendations for enhancing our clients' technical alignment.
  • Maintain expert-level knowledge of our technical alignment process and standards, working closely with our standards committee to drive innovation and improvement.
  • Develop and maintain detailed documentation, including a comprehensive standards library, to support our clients' alignment with industry standards.
  • Collaborate with our account managers to ensure seamless alignment of our clients with industry standards, prioritizing effective communication and issue resolution.

Requirements:

  • At least 2 years of experience in IT support, with a strong focus on customer service and technical problem-solving.
  • Ability to work independently and collaboratively as part of a dynamic team, prioritizing tasks and managing multiple projects simultaneously.
  • A valid Wisconsin driver's license and an insurable record are required.


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