Sales Representative

4 days ago


Charlottesville, Virginia, United States Johnstone Supply - J Team Group Full time
Job Summary:
As a Sales Representative at Johnstone Supply - J Team Group, you will be responsible for providing exceptional customer service and sales support to our customers.
This role involves answering incoming telephone calls, greeting customers, and assisting them in making product selections. You will also be responsible for researching and sourcing products, processing sales orders, and resolving customer complaints.

Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Assist customers in selecting products and provide information on product features and benefits.
- Research and source products to meet customer needs and resolve issues with orders.
- Process sales orders, returns, and warranties according to company guidelines.
- Resolve customer complaints and disputes in a professional manner.

Requirements:
- High School Diploma or equivalent required.
- 2 years experience as a Sales and Service Associate in the HVAC/R industry preferred.

Salary Information:
The estimated salary for this position is $45,000-$60,000 per year, depending on experience and qualifications.

About Us:
Johnstone Supply - J Team Group is a leading provider of HVAC/R products and services. We are committed to providing exceptional customer service and supporting the growth and success of our customers.

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