Sales Representative

4 weeks ago

Charlottesville, Virginia, United States Charlottesville Noland Full time

At Charlottesville Noland, we are seeking a highly skilled and motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for selling products and providing exceptional customer service to our clients.

Job Summary

The primary responsibility of this role is to sell products and render prompt and courteous service to customers over the telephone and in person. This includes supporting outside sales activity and working with all company personnel to ensure quality customer service.

This position requires excellent communication and customer service skills, as well as the ability to work effectively in a team environment. The successful candidate will be able to analyze non-complex administrative details and correct routine error situations.

We offer a competitive salary of $55,000 per year, based on industry standards and market rates in our location.

Key Responsibilities
  • Render prompt and satisfactory service to customers in person and to those calling, texting or emailing, providing prices and product application information.
  • Provide pricing, product, product substitutions, delivery, back-order and warranty information as requested.
  • Prepare quotes for quantity orders, in writing if requested, and prepare submittal forms tailored to each customer's needs.
  • Coordinate the return of merchandise with customers and warehouse staff.
  • Pick orders from the warehouse to service and sell to counter customers and process sales transactions.
  • Inform customers of promotions, volume purchasing and other incentives (as appropriate).
  • Keep abreast of new products and apply knowledge of product usage in selling additional materials to the customer. Coordinate sales activity with shipping and credit departments.
  • Keep supervisor advised of items frequently requested by customers that are not in stock.
  • Maintain a consistent and positive customer service image when interacting with customers.
  • Investigate and resolve, if possible, customer inquiries and complaints.
Requirements
  • Ability to quickly learn organizational procedures and operations
  • Ability to analyze non-complex administrative details and correct routine error situations
  • High degree of math competency and ability to maintain arithmetic and statistical accuracy
  • Possess good oral communication skills
  • Operate material handling equipment
  • Effective understanding of the WISE system in order to produce sales orders and execute other duties specific to your Company
  • Must work well with other people. Help management, co-workers, customers and others meet their objectives and complete their assignments.
Working Conditions

The physical demands of this role include sitting for extended periods of time and dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Ability to safely lift and handle material weighing up-to 50 pounds.

We are an equal opportunity employer, so it encourages all qualified individuals to apply including minorities, veterans, women, and those with disabilities.

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