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Customer Service Representative

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Montrose, Colorado, United States Timothy Tinaza - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented professional to join our team at Timothy Tinaza - State Farm Agent. As a key member of our office staff, you will play a vital role in delivering exceptional customer experiences and supporting the success of our agency.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Office Operations: Ensure the office is well-maintained and equipped to meet customer needs, with a focus on continuous improvement and efficiency.
Requirements
  • Communication Skills: Excellent written, verbal, and listening skills, with the ability to effectively communicate with customers and team members.
  • Organizational Skills: Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities.
  • Customer Service Experience: Proven experience in customer service, with a focus on delivering exceptional service and building strong relationships.
  • Teamwork: Ability to work collaboratively with others to achieve agency goals and objectives.
  • Technical Skills: Proficiency in Windows computer applications and ability to learn new systems and technologies.
Benefits
  • Paid Time Off: Enjoy paid holidays and personal/sick days, allowing you to recharge and maintain a healthy work-life balance.
  • Competitive Compensation: Receive a competitive salary, plus commission and bonus opportunities for outstanding performance.
  • Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
  • Professional Growth: Opportunities for advancement and professional growth within our agency, with a focus on developing your skills and expertise.