Strategic Client Partner
2 weeks ago
Slalom is actively seeking a Strategic Client Partner to enhance and grow our Media & Telecommunications division. This role involves representing a comprehensive suite of Slalom's offerings, including Customer Engagement, Business Advisory Services, Data & Analytics, and Technology Enablement, while collaborating with leading technology partners to advance our M&T vertical. The Strategic Client Partner will establish strategic objectives, deliver impactful solutions, drive revenue growth, and support recruitment, account management, and operational functions.
Key Responsibilities:
- Adaptable engagement based on client requirements
- Direct responsibility for generating $7-12M in annual revenue
- Accountable for the profitability of designated local accounts, ensuring revenue and utilization targets are met
- Identify and pursue opportunities for the growth and evolution of Slalom's offerings
- Oversee and govern all sold and managed engagements
- Facilitate business development through effective information sharing, tools, and subject matter expertise
- Develop and implement best practices, delivery templates, and thought leadership papers
- Stay informed on industry best practices and leverage business insights to create solutions
- Supervise project delivery to ensure client satisfaction
- Conduct client satisfaction assessments as needed
- Assist in the recruitment and onboarding of new team members
- Engage in local and national strategic initiatives
- 15+ years of management and leadership experience, with a minimum of 10 years in consulting
- Experience with P&L management and direct revenue accountability
- Advanced skills in program and project management
- Established and transferable industry relationships
- Effective communication skills across all organizational levels
- Strong negotiation, conflict resolution, problem-solving, and decision-making abilities
- Demonstrated success in achieving client and employee satisfaction
Slalom is committed to fostering a supportive environment for its team members. We offer a comprehensive benefits package that includes generous time off, paid holidays, parental leave, a 401(k) plan with matching contributions, and a variety of highly subsidized health, dental, and vision insurance options. Additional benefits include adoption and fertility assistance, short- and long-term disability coverage, and a yearly reimbursement account for well-being expenses, along with discounted insurance options.
Equal Employment Opportunity and Accommodations
Slalom is an equal opportunity employer dedicated to promoting inclusion, diversity, and equity in the workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We encourage applications from individuals with disabilities and provide reasonable accommodations during the selection process. Please inform the talent acquisition team if you require accommodations during the interview process.
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