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Client Support Specialist

2 months ago

Glendale, Arizona, United States Colibri Group Full time

Join Our Dynamic Team

Colibri Group is seeking a dedicated Client Support Specialist to enhance our customer service operations. In this role, you will be instrumental in delivering outstanding assistance to our clients and educators. Your expertise will ensure that all inquiries are addressed efficiently, contributing to a positive environment for all stakeholders.

Key Responsibilities:
  • Greeting visitors and managing appointment schedules
  • Addressing client inquiries both in-person and through digital channels
  • Ensuring precise documentation and data management
  • Facilitating daily operational activities and classroom readiness
  • Delivering exceptional customer service and motivation to clients
  • Supporting offsite special events
  • Performing additional tasks as required
Qualifications for Success:
  • High school diploma or equivalent; some college education preferred
  • Experience in customer service roles
  • Proficient in Microsoft Office Suite
  • Familiarity with CRM systems
  • Outstanding customer service abilities
  • Capability to manage multiple tasks and make decisions in a fast-paced setting
  • Physical capability to lift items, prepare for events, and remain on foot for extended durations