Customer Support Specialist
4 weeks ago
About the Role:
The Customer Support Specialist at Reveleer provides critical support for our SaaS products, ensuring seamless user experiences. This role involves documenting processes and configurations, as well as providing tier 2 support for application issues. The ideal candidate will have technical expertise in SQL, data management, and problem-solving, with a strong ability to communicate complex ideas effectively.
Key Responsibilities:
- Provide technical support for application issues, identifying root causes and presenting possible solutions
- Document processes and configurations of Reveleer's SaaS products
- Collaborate with cross-functional teams to contribute to development prioritizations, proposals, and client implementations
Requirements:
- Healthcare/Medicare Advantage experience at the plan level
- Technical Customer Support or Client Support experience, ideally as a Business Analyst, Customer Support Representative, or similar role
- Solid knowledge of SQL, data management, and problem-solving
Preferred Qualifications:
- 4+ years SQL experience
- ASCII and EDI knowledge is desirable
- Familiarity with JIRA is a plus
What We Offer:
- Competitive compensation based on market location and job-related knowledge, skills, and experience
- Opportunity to work with a dynamic team in a fast-paced healthcare data and analytics company
-
Customer Support Specialist
4 weeks ago
Glendale, Arizona, United States Reveleer Full timeAbout the Role:The Customer Support Specialist provides technical support for Reveleer's SaaS products, assisting with the identification of root causes and presenting possible solutions. This is a not a call-center type support position - there are no scripts. The ideal candidate will have healthcare/Medicare Advantage experience at the plan level,...
-
Technical Support Specialist
4 weeks ago
Glendale, Arizona, United States Maricopa Community College district Full timeJob Title: Technical Support SpecialistMaricopa Community College district is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced IT support to identify and resolve hardware, software, and application issues for the Office of Information Technology (OIT) at Glendale Community...
-
IT Infrastructure Support Specialist
4 weeks ago
Glendale, Arizona, United States First Point Group Full timeWe are seeking a skilled IT Infrastructure Support Specialist to join our team at First Point Group. This exciting opportunity will be located in Glendale, AZ.The position will start as a contract, but the intention will be to convert this individual to a direct employee.The IT Infrastructure Support Specialist will assist with local IS&T infrastructure and...
-
Office Support Specialist
4 weeks ago
Glendale, Arizona, United States Peoria Unified School District Full timeJob Summary: As an Office Support Specialist with the Peoria Unified School District, you will provide a variety of clerical and receptionist office support services for the operation of assigned schools or programs. Your role will involve answering telephone calls, directing visitors, and providing general information to callers and visitors.Key...
-
Healthcare Support Specialist
4 weeks ago
Glendale, Arizona, United States Glendale Elementary School District No. 40 Full timeJob Title: Healthcare Support SpecialistJob Summary:We are seeking a skilled Healthcare Support Specialist to join our team at Glendale Elementary School District No. 40. As a key member of our healthcare team, you will provide support to our nurses and healthcare professionals in a fast-paced environment.Responsibilities:Assist nurses with patient care and...
-
Library Support Specialist
4 weeks ago
Glendale, Arizona, United States Maricopa Community College district Full timeJob SummaryWe are seeking a highly skilled Library Specialist to join our team at Glendale Community College. This role will provide exceptional customer service and technical support to our library community, working closely with librarians to support the GCC Library Reimagine MakerSpace. The successful candidate will be responsible for assisting patrons at...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States Glendale Community College (California) Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Glendale Community College. The successful candidate will provide technical administrative support to our department, ensuring the smooth operation of our office and the delivery of high-quality services to our students and staff.Key...
-
Customer Success Specialist
1 month ago
Glendale, Arizona, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level and build a successful business that generates system-driven income?As a Customer Success Specialist with Symmetry Financial Group, you will have the opportunity to work with clients who are genuinely interested in our services, and enjoy uncapped income...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States Glendale Community College (California) Full timeJob Summary:We are seeking an experienced Administrative Support Specialist to join our team at Glendale Community College. The successful candidate will provide technical administrative support to our department, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to our department, including preparing and...
-
IT Support Specialist
1 month ago
Glendale, Arizona, United States River Run Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at River Run Computers. As a key member of our support team, you will be responsible for providing technical assistance to our clients and staff across the nation.Key Responsibilities:Provide technical support to clients and staff via phone, email, and in-personIdentify and...
-
Administrative Support Specialist
1 month ago
Glendale, Arizona, United States Ultimate Staffing Services Full timeJob Title: Administrative Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional support to our team. The ideal candidate will be responsible for managing front desk operations, providing administrative assistance, and ensuring smooth daily operations.Key...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States City REO Brokers Full timeJob Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at City REO Brokers. As a key member of our staff, you will provide administrative support to our team, ensuring the smooth operation of our business.Responsibilities:* Provide administrative support to our...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States AppleOne Full timeJob DescriptionAs an Administrative Support Specialist at AppleOne, you will play a vital role in maintaining accurate records and providing exceptional customer service. Your primary responsibility will be to receive and process Records of Service from field agents, ensuring that all information is entered precisely and accurately. You will also be...
-
Dialysis Support Specialist
4 weeks ago
Glendale, Arizona, United States Davita, Inc. Full timeJob SummaryAs a Dialysis Support Specialist at Davita, Inc., you will play a vital role in ensuring the comfort and safety of patients undergoing dialysis treatment. Your responsibilities will include monitoring patients before, during, and after treatment, as well as providing direct care and support to patients in a safe and hygienic environment. You will...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States Institech Inc. Full timeJob SummaryInstitech Inc. is seeking an experienced Administrative Support Specialist to provide high-level administrative support to the HR Department and office staff. The ideal candidate will be detail-oriented, able to prioritize tasks, and manage time efficiently.Key ResponsibilitiesAnswer all incoming calls and forward them to the appropriate...
-
Clinical Support Specialist
4 weeks ago
Glendale, Arizona, United States Unavailable Full timeJob SummaryAt Unavailable, we are seeking a skilled Clinical Support Specialist to join our team. The successful candidate will provide monitoring services for telemetry units, direct visitors and hospital personnel, and perform unit clerical services.ResponsibilitiesProvide monitoring services for telemetry units (ICU, CCU, 8th Floor)Direct visitors and...
-
Supportive Care Specialist
7 days ago
Glendale, Arizona, United States Family Care Connections LLC Full timeAt Family Care Connections LLC, we're seeking a compassionate Supportive Care Specialist to join our team in Scottsdale and surrounding areas. As a Supportive Care Specialist, you'll play a vital role in providing high-quality care to individuals with special needs.About the RoleWe're looking for an experienced and dedicated professional who can provide...
-
Technical Support Specialist
1 month ago
Glendale, Arizona, United States River Run Full timeJob Summary:As a System Specialist at River Run, you will be the go-to expert for all things technical. You will work closely with clients to troubleshoot and resolve issues with hardware and software systems, using your exceptional communication skills and problem-solving abilities to deliver top-notch support.Key Responsibilities:Provide timely and...
-
Clinical Support Specialist
4 weeks ago
Glendale, Arizona, United States Keck Medicine of USC Full timeJob SummaryThe Clinical Support Specialist is responsible for providing clerical, clinical, and communication support on assigned nursing units. This role requires a high level of organization, attention to detail, and effective communication skills to ensure seamless patient care.Key ResponsibilitiesProvide reception services to patients, families, and...
-
Administrative Support Specialist
4 weeks ago
Glendale, Arizona, United States Intercare Holdings Insurance Services, Inc. Full timeJob Summary:As an Administrative Support Specialist at Intercare Holdings Insurance Services, Inc., you will play a crucial role in maintaining accurate and up-to-date information systems. Your primary responsibilities will include classifying, storing, and retrieving generated information, as well as updating databases and files as needed.Key...