Restaurant Operations Manager

2 weeks ago


Mt Bethel PA USA, United States Baskin Robbins Full time
About the Role

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team at Dunkin' Donuts. As a key member of our restaurant leadership team, you will be responsible for supporting the Restaurant Manager in the overall operation of the restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Support the Restaurant Manager in the day-to-day operations of the restaurant, including floor operations, brand training programs, and team management.
  • Lead by example, demonstrating a strong commitment to our brand values and standards.
  • Develop and implement strategies to drive sales, improve profitability, and enhance guest satisfaction.
  • Recruit, hire, onboard, and develop restaurant team members to ensure a high-performing team.
  • Assist with performance appraisals, coaching, and development of team members to drive sales, improve profitability, and guest satisfaction.
  • Ensure compliance with all applicable laws, regulations, and franchisee policies and procedures.
Requirements
  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills, including proficiency in Microsoft Office.
  • Fluent in spoken and written English.
  • Basic math and financial management skills.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and team management.
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.



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