Payment Processing Specialist

4 weeks ago


Maitland, Florida, United States G Brock Magruder MD PA Full time
Job Summary

The Patient Services Specialist is a key member of our team, responsible for ensuring the accuracy and efficiency of our financial operations. This role requires a high level of attention to detail, strong analytical skills, and excellent communication abilities.

Key Responsibilities
  • Reconcile and investigate balance sheet accounts to ensure accuracy and resolve discrepancies
  • Validate payments and deposits to ensure correct application to patient accounts
  • Analyze EOB information to ensure accuracy of patient balances and identify areas for improvement
  • Apply manual and auto payments to patient accounts for various payor types
  • Investigate unidentified payments and contact senders as necessary to ensure correct posting
  • Reconcile shortages on paper and electronic EOBs to determine proper allowance and correct write-offs
  • Assist in updating the Direct Deposit Daily and performing comparisons of downloaded files
  • Set up Electronic Remittance Advices (ERA) for Commercial and Medicare payors
  • Run and balance credit cards daily and send batch reconciliation information to the Finance department
  • Perform other duties as assigned, including researching inquiries and resolving escalated customer concerns
Requirements

To be successful in this role, you will need to possess strong analytical and problem-solving skills, excellent communication abilities, and a high level of attention to detail. You will also need to be able to work independently and as part of a team, with a strong commitment to delivering high-quality results.



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