Service Estimator

4 days ago


Kent, Washington, United States Archetype Permanent Solutions Full time
Job Title: Service Estimator

We are seeking a skilled Service Estimator to join our team at Archetype Permanent Solutions. As a Service Estimator, you will play a crucial role in evaluating customer requirements and delivering precise estimates for service projects.

Key Responsibilities:
  • Prepare accurate service repair quotes based on comprehensive inputs from technicians, customers, and the service team.
  • Process leads, opportunities, and estimates through the CRM system.
  • Handle website inquiries and customer requests for quotations (RFQs) via phone and email.
  • Professionally communicate and deliver quotes to customers, ensuring clarity and responsiveness.
  • Maintain a prioritized list and diligently follow up on outstanding quotes to enhance effectiveness.
  • Gather miscellaneous information and procure parts pricing from various manufacturers and vendors.
  • Develop new preventative maintenance (PM) proposals tailored to customer specifications and requests.
  • Perform other assigned departmental tasks efficiently and effectively.
Requirements:
  • 5+ years of experience in marine and/or power generation market segments.
  • A bachelor's degree in business administration, Marketing, Engineering, or a related field is preferred. Relevant coursework in sales, customer relationship management, or service management is advantageous.
  • 2-5 years of experience in a sales role, preferably within the service solutions industry or a related field.
  • Experience in handling customer inquiries, preparing quotes, and managing customer relationships is essential.
Work Environment & Physical Demands:
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets, printers, and scanners.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

We offer a competitive salary range of $57,000 - $76,000 per year, based on skills, experience, and location. Benefits include medical, dental, vision, 15 days PTO, 10 paid holidays, life insurance, AD&D, short/long term disability, 401K with company match, pet insurance, optional supplemental insurances, legal assistance for identity theft, health advocate, tuition assistance, maternity and paternity leave, and adoption aid.


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