Patient Access Coordinator
1 day ago
We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.
Key Responsibilities:- Perform admitting duties for all patients admitted for services at the hospital
- Assign accurate MRNs, complete medical necessity / compliance checks, and provide proper patient instructions
- Collect insurance information, receive, and process physician orders
- Utilize an overlay tool while providing excellent customer service as measured by Press Ganey
- Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable
- Conduct audits of accounts and assure that all forms are completed accurately and timely to meet audit standards
- Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information
- 1+ years of customer service experience
- High School Diploma/GED Required
- CRCR Certification Required within 6 months of hire (Company Paid)
- A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family
- Time off, retirement, and well-being programs
- Professional development opportunities, including certification and tuition reimbursement
- Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company
We are an equal employment opportunity employer and provide reasonable accommodations to qualified individuals with disabilities. If you require accommodation in the application process, please contact us.
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