Asset Protection Operations Coach

4 days ago

Philadelphia, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Asset Protection Operations Coach to join our team at Walmart. As a key member of our asset protection team, you will be responsible for driving sales growth, leading and developing teams, and ensuring the safety and security of our stores.

Key Responsibilities
  • Drive sales growth by ensuring effective merchandise presentation, assessing economic trends, and overseeing the stocking and rotation of merchandise.
  • Lead and develop teams effectively by teaching, training, and actively listening to associates, and providing feedback and coaching to improve performance.
  • Model and demonstrate exceptional customer service standards to store associates, and ensure that customer needs, complaints, and issues are successfully resolved.
  • Provide supervision and development opportunities for hourly associates, including hiring, training, and mentoring, and ensuring diversity and inclusion awareness.
  • Control the unexplained loss of merchandise and improve profitability by identifying and communicating performance goals and objectives, and building accountability for policies and procedures.
  • Monitor safety and risk controls within a facility, and ensure that an effective safety program is in place, including supervising safety team members and identifying accident trends to develop and implement solutions.
  • Manage facility-level training and execution of asset protection, safety, and claims and receiving procedures, including reviewing the application of policies, procedures, and operational controls, and identifying gaps in expectations versus training.
  • Coordinate, complete, and oversee job-related activities and assignments, including developing and maintaining relationships with key stakeholders, and supporting plans and initiatives to meet customer and business needs.
Requirements
  • Completion of 2 years of college, or 1 year's experience as a supervisor in a multi-department environment, or 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment, or 2 years' experience in asset protection or related area.
  • Successful completion of any applicable state requirements to work in asset protection, including minimum age, specialized training, certification, and/or licensing.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments.
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, or Certification in an asset protection related field, or General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing, or Investigative experience.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity-unique styles, experiences, identities, abilities, ideas, and opinions-while being inclusive of all people.

We are an Equal Opportunity Employer-By Choice. We offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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