Asset Protection Operations Coach

1 week ago

Philadelphia, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking a highly skilled Asset Protection Operations Coach to join our team at Walmart. As a key member of our asset protection team, you will be responsible for driving sales growth, ensuring effective merchandise presentation, and leading teams to achieve exceptional customer service standards.

Key Responsibilities
  • Drive sales growth by ensuring effective merchandise presentation, assessing economic trends, and overseeing the stocking and rotation of merchandise.
  • Lead and develop teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
  • Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
  • Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
  • Control the unexplained loss of merchandise and improve profitability by identifying and communicating performance goals and objectives.
  • Detect, deter, investigate, and resolve violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities.
  • Monitor safety and risk controls within a facility by ensuring an effective safety program is in place.
  • Manage facility-level training and execution of asset protection, safety, and claims and receiving procedures.
  • Manage claims and receiving operations by ensuring proper policies and procedures are followed.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Requirements
  • Completion of 2 years of college.
  • Option 2: 1 year's experience as a supervisor in a multi-department environment.
  • Option 3: 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
  • Option 4: 2 years' experience in asset protection or related area.
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).

Additional Compensation

  • Regional Pay Zone (RPZ) (based on location).
  • Sales Volume Category (SVC) (based on facility sales volume).
  • Complex Structure (based on external factors that create challenges).

Benefits

  • Competitive pay.
  • Performance-based bonus awards.
  • Health benefits (medical, vision, and dental coverage).
  • Financial benefits (401(k), stock purchase, and company-paid life insurance).
  • PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.

Education Benefits

  • Live Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Location

4600 Roosevelt Blvd Bldg G, Philadelphia, PA, United States of America

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