Patient Access Representative: Pre-Certification and Authorization Specialist

2 days ago


Greenville, North Carolina, United States Vidant Health Full time
Job Title: Patient Access Representative: Pre-Certification and Authorization Specialist

Job Summary: We are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will be responsible for creating a positive first impression for our patients and families, while ensuring that all pre-arrival duties related to pre-registration and financial clearance are completed accurately and efficiently.

Key Responsibilities:

* Collect and verify demographic and financial data to ensure accurate hospital billing
* Verify insurance eligibility and secure authorization for services
* Coordinate referrals and communicate with patients and families to ensure a smooth experience
* Act as a liaison between patients, families, and healthcare providers

Requirements:

* High school diploma or equivalent required
* 2-4 years of experience in registration, scheduling, and insurance authorization in a healthcare setting
* Excellent communication, detail orientation, organization, and multitasking skills
* Proficient computer skills, including Microsoft Office applications

Preferred Qualifications:

* Associate or bachelor's degree in a related field
* Experience with EPIC and medical office workflows
* Insurance verification experience

Work Environment:

This position is primarily Monday-Friday, 8am-5pm, with occasional after-hours and weekend shifts to support special projects or high patient volume demands.

Equal Employment Opportunity:

Vidant Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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