Patient Access Representative: Pre-Certification and Authorization Specialist

20 hours ago


Greenville, North Carolina, United States Vidant Health Full time
Job Summary

ECU Health is seeking a highly skilled Patient Access Representative to create a positive first impression for patients and families. This role is responsible for pre-arrival duties, including pre-registration, financial clearance, and insurance verification. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Collect and verify demographic and financial data to ensure accurate billing
  • Verify insurance eligibility and secure authorization for services
  • Act as a liaison between patients and healthcare providers
  • Perform pre-registration and financial clearance duties for outpatient and inpatient services
Requirements
  • High School diploma or equivalent required
  • 2-4 years of experience in registration, scheduling, and insurance authorization in a healthcare setting
  • Excellent communication, detail orientation, and organizational skills
Preferred Qualifications
  • Associate or Bachelor's degree in a related field
  • Proficient computer skills, including Microsoft Office applications
  • Experience with EPIC and medical office workflows
About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving over 1.4 million people in eastern North Carolina. We are committed to improving the health and well-being of our community through patient care, education, and research.



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