Senior Product Manager for Patient Experience

6 days ago

New York, New York, United States Galileo Full time
Job Title: Senior Product Manager for Patient Experience

Galileo is a team-based medical practice working to improve the quality and affordability of healthcare for all. We are seeking a Senior Product Manager to lead our patient experience team and build an engaging and streamlined acquisition and retention platform that improves healthcare quality and experience for all.

About the Role

The Senior Product Manager will own the strategy and execution of our iOS and Android patient-facing mobile applications and the web-based patient platform. The patient-facing user journey is a critical, high-impact, and high-visibility part of the Galileo product suite.

Key Responsibilities
  • Develop business cases, vet opportunities, and prioritize work to meet the needs of the business and our patients
  • Define core product metrics and collaborate with partner teams to ensure data logging and monitoring
  • Work in close partnership with Data, Engineering, and Design to define product requirements and design considerations for all patient products
  • Participate in the agile software process, including sprint planning, refinement, and retrospectives
  • Develop a deep understanding of our members to architect a cohesive, engaging, and supportive patient experience
Requirements
  • 5-8 years of in-role experience as a product manager
  • Experience creating patient-facing products in a health-tech company, with fluency in ML-based product development a plus
  • Experience with mobile application delivery through the Apple App Store and Google Play, as well as mobile beta testing platforms
  • Analytical process improvement skills and a willingness to roll up sleeves in the spirit of optimization
  • Proficiency with product analytics tools, such as Mixpanel, Google Analytics, or Looker, and the ability to make data-driven decisions
  • Highly proficient in cross-functional collaboration and communication, with a strong orientation toward problem-solving and decision-making in an open, collaborative environment
What We Offer
  • Competitive compensation package, including $195,000 + equity
  • Medical, dental, and vision insurance
  • Flexible Spending Account and Health Savings Account with match
  • Company-paid STD/LTD, AD&D, and Life insurance
  • Paid Family Leave and 401K with match
  • Paid Time Off

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.

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