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Senior Product Manager, Airport Lane Experience

2 months ago


New York, New York, United States CLEAR - Corporate Full time
About the Role

We are seeking a highly skilled Senior Product Manager to lead the development of our Airport Lane Experience. As a key member of our team, you will be responsible for driving the product strategy and roadmap for this critical component of our business.

Key Responsibilities
  • Product Strategy and Roadmap: Define and execute a product strategy that aligns with our company goals and objectives, and drives business growth through the Airport Lane Experience.
  • Product Development: Collaborate with cross-functional teams to design, develop, and deliver high-quality products that meet customer needs and exceed expectations.
  • Customer Experience: Focus on delivering a seamless and frictionless experience for our customers, ensuring that our products meet their needs and exceed their expectations.
  • Operational Compliance: Ensure that our products meet all relevant regulatory requirements and industry standards, and that our operations are compliant with all relevant laws and regulations.
  • Stability and Performance: Ensure that our products are stable, performant, and meet the needs of our customers.
Requirements
  • 5+ years of experience in product management, with a proven track record of delivering high-quality products.
  • Proven ability to create a multi-quarter strategy based on customer needs, regulatory requirements, and existing stakeholder feedback.
  • Strong organizational, communication, interpersonal, and relationship-building skills, with the ability to work well in a cross-functional, matrix management environment.
  • Familiarity with delivering features to end-users and stakeholders that require lead time and coordination due to training, process changes, localized challenges, etc.
  • Deep understanding of user experience across physical experiences and an understanding of real-world use vs hypothetical use.
  • Entrepreneurial and strategic planning skills, with the ability to drive projects and make strong analytical decisions.
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
  • Ability to travel up to 10% of the time, as required.
What We Offer

We offer a comprehensive compensation package, including a base salary range of $170,000 - $200,000, depending on levels of skills and experience. We also offer holistic total rewards, including comprehensive healthcare plans, family building benefits, flexible time off, free OneMedical memberships, and a 401(k) retirement plan with employer match.

We are an equal opportunities employer and welcome applications from diverse candidates. We provide reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job.