Product Manager, Consumer Experience

14 hours ago


New York, New York, United States Chapter Full time
About Chapter

Chapter is a pioneering company that's redefining the way older Americans navigate and experience retirement. Our mission is to create exceptional products that empower seniors to make informed decisions about their healthcare coverage, finances, and time.

The Role

We're seeking a seasoned Product Manager to lead the development of a new consumer product line that will deliver additional value to our users beyond helping them with Medicare. This is a hybrid role located in NYC, and you'll work closely with our Head of Product and other product managers to shape product processes and culture.

Key Responsibilities
  • Generate insights from data and user research to inform hypotheses, design experiments, and drive learnings
  • Collaborate cross-functionally to identify, scope, and launch features that solve user pain points and drive business growth
  • Prioritize and help the team maintain a fast product release cadence
About You
  • 7+ years of product management experience at a tech-driven company, preferably in a direct-to-consumer environment
  • Strong user empathy and an eagerness to understand the world from our users' perspectives
  • Demonstrated track record of generating and testing product hypotheses through quick experimentation
  • Exceptional cross-functional communication and collaboration skills
  • Quantitative analytics skills that reflect an ability to make data-driven decisions
What We Offer
  • Full medical, dental, and vision premiums covered at 100% for full-time employees on our base plan
  • Unlimited PTO, a winter break shutdown, and paid holidays to encourage a healthy work-life blend
  • $500 desk setup subsidy to set-up your unique home office
  • $100/month health and wellness subsidy

The starting salary for this role will be between $190,000 - $260,000, based on skills and experience. If you're passionate about creating products that shape the way seniors navigate their healthcare coverage, we'd love to hear from you.



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