Restaurant Team Lead

14 hours ago


Detroit, Michigan, United States MOD Pizza Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant that's dedicated to serving high-quality pizzas made with fresh, sustainable ingredients. We're passionate about creating a welcoming and inclusive environment for our customers and employees alike.

Job Summary

We're seeking a skilled Restaurant Team Lead to join our team As a Restaurant Team Lead, you'll be responsible for leading a team of Shift Supervisors to deliver exceptional customer service and ensure the smooth operation of our restaurant. You'll be the face of MOD Pizza, embodying our values and leading by example.

Key Responsibilities
  • Lead a team of Shift Supervisors to achieve exceptional customer service and sales goals
  • Ensure the smooth operation of the restaurant, including inventory management and scheduling
  • Develop and implement strategies to improve customer satisfaction and employee engagement
  • Collaborate with the General Manager to achieve business objectives and drive growth
  • Provide coaching and training to Shift Supervisors to enhance their skills and performance
Requirements
  • Minimum 1 year of customer service or restaurant leadership experience
  • Proven track record of leading high-performing teams and driving results
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering exceptional customer service and creating a positive work environment
What We Offer

At MOD Pizza, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We're committed to creating a workplace culture that's inclusive, supportive, and fun

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you


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