Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Oversight of the Order Management Process, including developing key relationships with our 3PL partner to ensure timely customer shipments and deliveries.
- Providing timely and effective customer support, following up with customers to ensure complaints are satisfactorily resolved.
- Answering phone calls and maintaining a detailed log of consumer questions and complaints that require medical attention.
- Ensuring unsurpassed quality service to customers, interacting with all levels of internal management, and participating in meetings as required.
- Maintaining a detailed working knowledge of employee job responsibilities, system capabilities, and limitations.
- Understanding and compliance with department processes, procedures, and policies.
- Ensuring pricing problems are properly directed, researched, and resolved in a timely manner.
- Assisting in the Order Allocation Process and Backorder Management.
- Supporting Sales, Marketing, Contracts, and Pricing to ensure the execution of all promotions and pricing offers.
- Associate degree in Business or a related field, or equivalent customer service-related experience.
- Three to five years of related experience and/or training, or an equivalent combination of education and experience.
- Experience in the Pharmaceutical Industry is highly preferred.
- Ability to recommend and implement change.
- Outstanding interpersonal and organizational skills.
- Ability to operate effectively in an environment with a high volume of transactions.
- Ability to develop strong relationships with contacts at customer accounts, excellent oral and written communication skills.
- Ability to analyze data, troubleshoot problems, and multitask.
We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.
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Customer Service Representative
5 days ago
Somerset, New Jersey, United States Lupin Pharmaceuticals Full timeJob SummaryLupin Pharmaceuticals is seeking a highly skilled Customer Service Representative to join our team on a contract basis. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
3 days ago
Somerset, New Jersey, United States Lupin Pharmaceuticals Full timeJob SummaryLupin Pharmaceuticals is seeking a highly skilled Customer Service Representative to join our team on a contract basis. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
1 week ago
Somerset, New Jersey, United States Lupin Pharmaceuticals Full timeJob SummaryLupin Pharmaceuticals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesOrder Management: Oversee the order management process and develop key...
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Somerset, New Jersey, United States Willis Towers Watson Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Seasonal Benefit Customer Service Representative to join our team at Willis Towers Watson. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients and their plan participants.Key ResponsibilitiesProvide Exceptional Customer...
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Customer Service Representative
5 days ago
Somerset, New Jersey, United States Stop & Shop Full timeAbout UsAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. Our goal is to provide a culture where all associates feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to breaking down barriers and fostering a sense of belonging among our associates. We believe that by working...
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Sales Customer Support Representative
4 days ago
Somerset, New Jersey, United States PRIVI USA Full time**About PRIVI USA**PRIVI USA is a leading manufacturer of aroma chemicals and a dependent supplier to the world's top fragrance houses.**Job Summary**We are seeking a highly skilled Sales Customer Support Representative to join our team at PRIVI USA in Somerset, NJ. As a Sales Customer Support Representative, you will be responsible for providing...
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Client Services Representative
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Somerset, New Jersey, United States Topgolf Full timeWelcome to TopgolfWe are excited to announce an opening for a Client Services Representative to become a vital part of our team. In this role, you will play a key part in enhancing the sales and service experience within our retail environment, aiming to meet sales objectives while providing outstanding service.Foster a friendly and effective sales...
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Guest Services Representative
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Somerset, New Jersey, United States Valor Hospitality Full timeJob Summary:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Valor Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration, room...
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Automotive Service Representatives
4 days ago
Somerset, New Jersey, United States Mavis Tire Supply Full timeJob SummaryMavis Tire Supply is seeking highly skilled and motivated Automotive Assistants and Service Managers to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide exceptional customer...
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Sales Representative
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Somerset, New Jersey, United States Home Helpers of Somerset Full timeJob OverviewHome Helpers of Somerset is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for generating sales, making cold calls, networking, building relationships with prospects, and selling to key decision-makers in the healthcare industry.Key ResponsibilitiesDevelop and execute a sales plan to...
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Customer Service Operations Supervisor
7 days ago
Somerset, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryThe Call Center Operations Supervisor will lead a team of approximately fifteen (15) agents. The Supervisors are responsible for the day-to-day operations, call center performance, metric/KPI Management and overall execution. They will also be accountable for team's respective performance and are expected to successfully, coach, develop, motivate,...
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Sales Development Representative
5 days ago
Somerset, New Jersey, United States CompoSecure Full timeJob DescriptionOverviewCompoSecure, a leading technology partner to market leaders, fintechs, and consumers, is seeking a highly skilled Sales Development Representative to join our team. As a Sales Development Representative, you will play a critical role in driving revenue growth and expanding our customer base.Key ResponsibilitiesMarket Analysis and...
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Guest Services Representative
2 weeks ago
Somerset, New Jersey, United States Marriott International Inc Full timePosition OverviewThe role of a Front Desk Agent is not merely about facilitating guest check-ins and check-outs; it is about crafting a memorable and distinctive experience for every visitor. Our Guest Experience Experts are proactive in delivering a comprehensive array of services that enhance the guest journey throughout their stay. They possess the...
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Territory Sales Representative
4 days ago
Somerset, New Jersey, United States BlueTriton Brands Full timeJob SummaryWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at BlueTriton Brands. As a key member of our sales team, you will be responsible for growing revenue by acquiring new customers and expanding our product portfolio within existing accounts.Key Responsibilities:Identify and close new small...
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Territory Sales Representative
4 days ago
Somerset, New Jersey, United States BlueTriton Brands Full timeJob SummaryWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at BlueTriton Brands. As a key member of our sales team, you will be responsible for growing revenue by acquiring new customers and expanding our product portfolio within existing accounts.Key Responsibilities:Identify and close new small...
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Territory Sales Representative
7 days ago
Somerset, New Jersey, United States BlueTriton Brands Full timeWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at BlueTriton Brands. As a key member of our sales team, you will be responsible for growing revenue and expanding our portfolio of products within a designated territory.Key Responsibilities:Identify and acquire new small commercial, independent DSD,...
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Sales and Service Professional
7 days ago
Somerset, New Jersey, United States BlueTriton Brands Full timeJob SummaryWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at BlueTriton Brands. As a key member of our sales team, you will be responsible for growing revenue by acquiring new customers and expanding our product portfolio within existing accounts.Key ResponsibilitiesSales:Identify and close new small...
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Customer Care Team Leader
2 weeks ago
Somerset, New Jersey, United States Terumo Medical Corporation Full timePosition Overview:The Customer Care Team Leader is responsible for overseeing a dedicated team that excels in delivering exceptional customer service across various business sectors within Terumo Medical Corporation.Key Responsibilities:- Lead and mentor a high-performing customer service team.- Ensure the delivery of outstanding support to align with...
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Senior HRIS Lead Analyst
2 weeks ago
Somerset, New Jersey, United States Acro Service Corp Full timePosition Title: Senior HRIS Lead Analyst, Workday Security ManagementWork Arrangement: RemoteManager's Location: Somerset, NJContract Duration: 6-9 MonthsWork Schedule: Monday to Friday, 8 AM - 5 PM ESTRole Overview:The Senior HRIS Lead Analyst will play a crucial role in managing the Global HR Information System (Workday), focusing on HCM and Security...
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PT Porter
4 days ago
Somerset, New Jersey, United States Stop & Shop Full timeAbout UsAt Stop & Shop, we're committed to creating a culture where our associates feel valued and empowered to make a difference. We believe in breaking down barriers and putting our customers first, while also showing care for our communities and each other.Our PromiseWe've made a promise to our customers to help them make the small wins possible every...