Customer Care Associate
2 weeks ago
Key Responsibilities:
- Handle and manage incoming phone orders efficiently.
- Welcome and assist customers with a positive attitude.
- Ensure cleanliness and organization of the workspace.
- Restock supplies from the delivery area as needed.
Communication Proficiencies:
- Understand and provide accurate written instructions.
- Engage in verbal communication with customers and team members.
- Take and fulfill customer orders effectively.
Core Competencies:
- Capability to perform basic arithmetic operations.
- Strong verbal, written, and telephonic communication skills.
- Good hand-eye coordination.
- Proficiency in using a computer keyboard or touch screen.
Physical Demands:
- Ability to stand for extended periods.
- Willingness to walk short distances.
- Occasional stair climbing.
- Bending and crouching as required.
- Frequent reaching activities.
Manual Tasks:
- Excellent hand-eye coordination.
- Consistent use of both hands.
- Skill in handling tools such as pizza peels and cutters.
Equipment Utilization:
- Utilize tools such as pens, computers, telephones, calculators, and pizza-related equipment.
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