Customer Care Associate

2 weeks ago


El Centro, California, United States Domino's Franchise Full time
Customer Service Representative Role Overview

Key Responsibilities:

  • Handle and manage incoming phone orders efficiently.
  • Welcome and assist customers with a positive attitude.
  • Ensure cleanliness and organization of the workspace.
  • Restock supplies from the delivery area as needed.

Communication Proficiencies:

  • Understand and provide accurate written instructions.
  • Engage in verbal communication with customers and team members.
  • Take and fulfill customer orders effectively.

Core Competencies:

  • Capability to perform basic arithmetic operations.
  • Strong verbal, written, and telephonic communication skills.
  • Good hand-eye coordination.
  • Proficiency in using a computer keyboard or touch screen.

Physical Demands:

  • Ability to stand for extended periods.
  • Willingness to walk short distances.
  • Occasional stair climbing.
  • Bending and crouching as required.
  • Frequent reaching activities.

Manual Tasks:

  • Excellent hand-eye coordination.
  • Consistent use of both hands.
  • Skill in handling tools such as pizza peels and cutters.

Equipment Utilization:

  • Utilize tools such as pens, computers, telephones, calculators, and pizza-related equipment.


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