Retail Sales Associate II

2 weeks ago


El Centro, California, United States Goodwill Industries of San Diego County Full time

About Goodwill Industries of San Diego County:
We are dedicated to making a positive impact in our community by providing job training and employment opportunities to individuals facing barriers. Our mission is supported through the resale of donated goods, allowing us to divert millions of pounds of items from landfills each year.

Position Overview:
POSITION SUMMARY: The role involves delivering exceptional customer service, accurately processing transactions, and supporting store operations, including merchandising and maintaining cleanliness. You will assist in showcasing new arrivals and managing inventory effectively.

Key Responsibilities:

  1. Deliver outstanding customer service to patrons and donors, addressing any issues or concerns by referring them to management.
  2. Process sales transactions accurately while adhering to cash handling protocols, ensuring a safe and organized sales environment.
  3. Support various store functions, including the processing and receiving of donations, while safeguarding company assets.
  4. Display merchandise attractively and assist in inventory management, including transferring stock as directed.
  5. Perform additional tasks as assigned by management.
  6. Maintain the textile and wares pull schedule, collaborating with management to uphold inventory levels.
  7. Guide retail staff in the organization, presentation, and merchandising of the sales floor, ensuring displays are well-maintained.
  8. Complete Daily Assignment Logs, including breaks and meals, to ensure proper staffing coverage.
  9. Price products for customers and employees according to established guidelines.
  10. Assist management in maintaining operational logs and guiding staff on store organization and merchandising practices.

Qualifications:

Skills and Abilities:

Education: A High School Diploma or GED is preferred.

Experience: A minimum of 6 months in an entry-level supervisory role or relevant experience in retail or used goods, along with completion of competencies in the leader step 1 career pathway.



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