Patient Service Representative

4 weeks ago


New Albany, Indiana, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at UnitedHealth Group. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.

Key Responsibilities
  • Manage patient flow, greet patients, and handle wait times
  • Assist with intake processes, including copying required documents and collecting co-payments
  • Process walk-in patients, visitors, and manage medical records
  • Answer phones, schedule appointments, and maintain accurate records
  • Perform other related duties as assigned
What We Offer
  • Competitive base pay and comprehensive benefits package
  • Performance rewards and opportunities for growth and development
  • Flexible scheduling and work-life balance
  • Opportunities for professional growth and advancement
Requirements
  • High School Diploma or equivalent required
  • 1+ years of experience in a healthcare or customer service-related field
  • Intermediate experience with Microsoft Office
Preferred Qualifications
  • Experience working in a medical front office position
  • Knowledge of EMR software

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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