Technical Advocate

4 days ago


Washington, Washington, D.C., United States Starks Industries Full time
Key Responsibilities

The Technical Advocate will provide technical support to end-users of the DC Child Support Enforcement System, including troubleshooting hardware and software issues, diagnosing network problems, and performing system maintenance tasks. You will also conduct quality assurance testing of IT systems and applications, identify defects or deficiencies, and escalate unresolved issues to higher-level support teams as needed.



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