Community Relations Representative
2 days ago
We're looking for a highly motivated and customer-focused individual to join our team as a Café Ambassador.
About the RoleThis is an exciting opportunity to work at the heart of the Capital One community, introducing café goers and customers to our best-in-class services, creating memorable experiences, and driving brand awareness at our Cafés. As a Café Ambassador, you'll be responsible for bringing the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome.
Responsibilities- Create Memorable Experiences: Proactively engage with customers and the community in all areas of the Café, whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys.
- Guide Customers Through Goal Setting: Meet customers where they are and advocate for better financial literacy through discovery and Capital One resources.
- Be a Team Player: Work with an energized team of Ambassadors, inspiring teammates as they inspire you.
- Stay Curious and Adaptable: Continually learn new digital and technical skills, partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café, and volunteer within the community.
- High School Diploma or Equivalent Certification
- At Least 1 Year of Retail, Sales, or Customer Service Experience
- Strong Written and Oral Communication Skills
We offer a comprehensive benefits program designed to help you be your happiest, healthiest self. Our unique benefits and enrollment programs are backed by our belief that great work doesn't mean sacrificing your well-being. We're committed to setting the standard for personal flexibility, so you can grow here and at home.
With a competitive salary range of $52,624, this role offers a great opportunity to grow your career and make a real difference in the lives of others. If you're a self-driven individual who thrives on building connections and having meaningful conversations with people, we encourage you to apply for this exciting opportunity.
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