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Patient Monitoring Compliance Coordinator

2 months ago

Richardson, Texas, United States The Reserves Network Inc Full time
Job Overview

Position: Adherence Specialist
Employment Type: Temp-to-Hire
Compensation: $18-21/hour
Schedule: Monday-Friday 9am-6pm
Location: Remote

Our client, a leader in medical software and device solutions, is seeking a dedicated and organized individual to enhance their operational capabilities. The ideal candidate for the Adherence Specialist role will possess a keen attention to detail and a passion for assisting others. This position involves supporting the Remote Patient Monitoring (RPM) administrative and sales teams with essential daily tasks related to patient management and adherence.

Key Responsibilities:
  • Analyze client records to generate adherence reports.
  • Proactively reach out to clients with low adherence through calls or messages.
  • Coordinate service requests and manage deactivations as necessary.
  • Ensure accurate maintenance of RPM patient data within company systems.
  • Identify and report client needs for deactivation, hospitalizations, vacations, and recurring low adherence issues.
Qualifications:
  • High school diploma or equivalent required.
  • Must be at least 18 years old.
  • Demonstrated ability to provide exceptional customer service.
  • Strong organizational, interpersonal, and communication skills.
  • Proficient in computer applications, including internet-based tools, Microsoft Office, and Google Suite.
  • Ability to manage multiple tasks effectively while meeting deadlines.
  • Bilingual in Spanish and English is essential.
Benefits:
  • Incentive programs and bonuses.
  • Eligibility for medical, dental, and vision insurance.
  • Weekly pay periods with direct deposit options.
  • Consistent Monday through Friday work schedule.

Your Career Partner: The Reserves Network, a veteran-founded and family-owned organization, specializes in connecting outstanding talent with fulfilling opportunities. With extensive industry expertise, we are committed to supporting your professional aspirations and helping you excel in your career. We encourage individuals from all backgrounds to apply and become part of our inclusive work environment.