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Travel Sales Executive
2 months ago
Job Summary:
Viking Cruises US is seeking a highly motivated and experienced Travel Sales Executive to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Provide personalized travel recommendations to clients based on their preferences and interests.
- Handle inbound sales calls from clients, identify their needs, and make travel recommendations.
- Make follow-up outbound calls to clients to overcome objections and close sales.
- Build and maintain relationships with high-end clients to drive consumer loyalty.
- Explain cruise itineraries, onboard amenities, and pricing details to clients.
- Maintain accurate records of interactions and follow up with leads.
- Work from home in a fully virtual environment.
- Continuously exercise high ethical standards and remain coachable, open to feedback, and highly motivated.
Requirements:
- 5+ years of experience as a telephone sales person or in a similar sales role.
- Demonstrated success in meeting and exceeding monetary sales KPI metrics.
- Strong experience in making sales over the phone.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to build and maintain relationships with high-end clients.
- Flexibility in your schedule, to include evenings, weekends, and holidays.
- Discipline to work in a structured environment with schedule adherence standards.
- Previous sales experience with ability to close on the first call.
- Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook).
What We Offer:
- Highly competitive compensation plan breakdown.
- Average earning potential of $90,000 annually (hourly base + commission).
- Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan).
- Employees are eligible for annual discretionary bonus.
- 401(k) plan with company match.
- Full benefits including medical, dental, vision, life, and disability insurance at a highly subsidized rate.
- Paid training (hourly pay + guaranteed commission).
- Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
- Opportunity to take a free and/or discounted cruise.
- Highly subsidized gym membership.
- Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership, and too many more discounts to name.