Food and Beverage Sales Executive Team Leader

9 hours ago

Watertown, Massachusetts, United States Target Full time
About the Role

The Food and Beverage Sales Executive Team Leader is a key role within Target's operations, responsible for driving sales growth, improving guest satisfaction, and maintaining a safe and efficient work environment. This position requires strong leadership skills, a passion for food and beverage, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

* Drive total store sales and understand the role in sales growth and how departments and teams contribute to and impact total store profitability
* Model guest service standards and lead the team to deliver a fresh, full, and food-safe area during all operating hours
* Drive a culture centered in food safety, train, validate, and coach the team to deliver proper execution on all food safety standards and cleaning routines
* Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
* Lead an efficient operation to fund the sales culture
* Develop a strategy and utilize workload planning tools to manage all scheduled workload ensuring the team is guest-ready at all times
* Own the scheduling plan in partnership with Team Leaders based on monthly and weekly business workload and guest traffic
* Manage Food and Beverage backroom and sales floor areas, walk Food and Beverage Standards to assess priorities, and review reporting to identify business gaps for follow-up
* Oversee Food and Beverage Team Leader's workload planning, including transitions, revisions, sales plans, sampling, and promotions
* Proactively build relationships with direct-to-store vendors and oversee Team Leader's management of direct-to-store vendor performance
* Validate, audit, and maintain food in-stocks and follow up on Team Leader's execution of business plan and assignment sheet process
* Know and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for guests
* Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts, and weekends)
* Manage the team to uphold and maintain all Starbucks and Pizza Hut Brand Standards (where applicable)
* Foster a productive relationship with the Starbucks DM and follow up on key takeaways from their time in the store
* Plan, lead, and follow up on organizational and operational change
* Anticipate and identify changes in unique store trends
* Actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit – both long and short term
* Develop and coach the team to elevate their skills and expertise
* Establish a culture of accountability through clear expectations and performance management
* Become a subject matter expert in federal, state, and local adult beverage laws as they apply to the business and protect the store's liquor license (if applicable)
* Provide service and a shopping experience that meets the needs of the guest
* Always demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment
* As a key carrier, follow all safe and secure training and processes
* Address store needs (emergency, regulatory visits, etc.)

Requirements

* 4-year degree or equivalent experience
* Strong interest and knowledge of the food and beverage business
* Strong interpersonal and communication skills
* Strong business acumen
* Comfortable dealing with ambiguity
* Manage conflict, lead, and hold others accountable
* Relate well with and interact with all levels of the organization
* Strong cognitive skills, including problem analysis, decision making, financial, and quantitative analysis
* Learn and adapt to current technology needs
* Manage workload and prioritize tasks independently
* Access all areas of the building to respond to guest or team member issues
* Interpret instructions, reports, and information
* Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
* Accurately handle cash register operations
* Climb up and down ladders
* Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary

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