Implementation Specialist

2 weeks ago


Mason, Ohio, United States Bernard Nickels & Associates Full time
Job Description

Job Title: Implementation Specialist

Job Summary:

The Implementation Specialist is a key member of our team at Bernard Nickels & Associates, responsible for delivering exceptional client experiences through seamless implementation processes.

Key Responsibilities:

  • Execute client implementations with precision and attention to detail, ensuring timely completion of deliverables and deployment.
  • Act as the primary point of contact for clients and brokers throughout the implementation process, fostering strong relationships and effective communication.
  • Collaborate with cross-functional departments to ensure compliance with company standards and processes.
  • Meet deadlines and provide regular updates to management on implementation progress, highlighting key deliverables and potential risks.
  • Utilize project management tools to track and analyze implementation data, identifying areas for improvement.
  • Effectively communicate implementation details to account service owners, ensuring a smooth transition.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 2+ years of experience in Client Operations, Client/Customer Support, or Client Implementations.
  • Proven track record in high-volume request management.
  • Excellent verbal and written communication skills, with the ability to effectively communicate across functional lines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook, as well as experience with CRM applications.
  • Ability to work constructively under pressure in a fast-paced environment.

Preferred Qualifications:

  • Ability to learn and adapt to new processes quickly.
  • Experience working remotely and autonomously.
  • Ability to successfully multi-task and prioritize work effectively.
  • Strong attention to detail and excellent written and verbal communication skills.
  • Medium to advanced level of expertise with Microsoft Excel.
  • Proficiency with Outlook and familiarity with cloud-based applications.
  • Ability to clearly articulate findings, issues, or concerns requiring resolution.


  • Mason, Ohio, United States Bernard Nickels & Associates Full time

    Job Title: Client Implementation SpecialistWe are seeking a highly skilled Client Implementation Specialist to join our team at Bernard Nickels & Associates. As a key member of our Client Operations department, you will be responsible for delivering exceptional client experiences through effective implementation and onboarding processes.Key...

  • Account Specialist

    2 days ago


    Mason, Ohio, United States EssilorLuxottica Full time

    Account Specialist Job DescriptionAt EssilorLuxottica, we're redefining the way employers and their employees think about vision care. As an Account Specialist, you'll play a key role in managing our relationships with small and mid-market clients, ensuring their vision benefit portfolios are optimized and their needs are met.Key Responsibilities:Manage...


  • Mason, Ohio, United States Syntricate Technologies Full time

    Job Title: Claims Testing Specialist**Job Summary:**We are seeking a highly skilled Claims Testing Specialist to join our team at Syntricate Technologies. As a Claims Testing Specialist, you will be responsible for validating base data in test environments, ensuring system setup is complete prior to testing efforts. You will also be responsible for claims...


  • Mason, Ohio, United States Response Marketing Full time

    Response Marketing is a consultancy firm dedicated to elevating our clients' brands through strategic initiatives. Our goal is to foster the growth of our partners by implementing cutting-edge marketing strategies and unique brand positioning that distinguish us from the competition. As a Sales Brand Specialist, you will gain insights into promotional...


  • Mason, Ohio, United States L3Harris Technologies Full time

    Job Title:Quality Assurance Specialist (Space)About L3Harris Technologies:L3Harris Technologies is a leader in the design and manufacturing of advanced systems for defense, aerospace, and commercial applications. Our Space & Sensors Division is dedicated to creating innovative solutions that enhance surveillance, reconnaissance, and mission-critical...

  • Plan Setup Specialist

    2 weeks ago


    Mason, Ohio, United States Bernard Nickels & Associates Full time

    Job Title: Plan Setup SpecialistLocation: HybridWork Hours: 8:00 AM - 5:00 PMJob Summary:The Specialist on the Plan Setup Team will be responsible for setting up and maintaining the firm's managed vision care clients in the core administration system. This role involves setting up new groups, performing audits, and providing support for implementation and...


  • Mason, Ohio, United States Jobot Full time

    About the Role:The Quality Assurance Specialist will be responsible for utilizing their design engineering background to review, verify and correct any quality issues in engineering and manufacturing for automated machines.Key Responsibilities:Review and verify CAD drawings, designs and schematics to ensure quality standards are metImplement correct quality...


  • Mason, Ohio, United States Gus Perdikakis Associates Full time

    The Marketing Specialist role requires a Bachelor's degree along with a minimum of 2 years of experience in consumer product marketing and campaign management. The ideal candidate will possess expertise in optimizing paid search initiatives and analyzing data to enhance marketing strategies. Key platforms for this position include Amazon, Instacart, Target,...


  • Mason, Ohio, United States Andy Mcmahon - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Customer Relations Specialist. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet those needs.Key...


  • Mason, Ohio, United States Gus Perdikakis Associates Full time

    The Marketing Specialist role necessitates a Bachelor's degree along with ideally 2 years of experience in consumer goods or client-focused marketing initiatives. A strong understanding of optimizing paid search campaigns and the ability to analyze data for enhancing marketing efforts is essential. This position primarily involves working with major...


  • Mason, Ohio, United States Gus Perdikakis Associates Full time

    The Marketing Specialist role requires a Bachelor's degree along with a minimum of 2 years of experience in consumer product marketing and campaign management. This position focuses on enhancing paid search initiatives and leveraging data analytics to refine marketing strategies. Key platforms for this role include Amazon, Instacart, Target, and Walmart. The...


  • Mason, Ohio, United States Queen City Hospice Full time

    Job OverviewAt Queen City Hospice, we're dedicated to providing exceptional patient-centered care that maximizes resources at the bedside. Our team is passionate about delivering compassionate and personalized care to patients and their families in the communities we serve.We're seeking a skilled LPN to join our team as a Hospice LPN Care Specialist. As a...


  • Mason, Ohio, United States Queen City Hospice Full time

    Job SummaryQueen City Hospice is seeking a compassionate and skilled Registered Nurse to join our team as a Hospice Admissions Specialist. As a key member of our admissions team, you will be responsible for conducting pre-admission evaluations, educating patients and families about our services, and ensuring a smooth transition into our care.Key...


  • Mason, Ohio, United States Queen City Hospice Full time

    About Queen City HospiceAt Queen City Hospice, we prioritize patient-centered care, empowering our patients to remain in their homes throughout their journey. Our team is deeply rooted in the communities we serve, fostering a culture of compassion and dedication.Job SummaryWe are seeking a skilled Hospice RN Admissions Specialist to join our team. As a key...


  • Mason, Ohio, United States Queen City Hospice Full time

    Job OverviewAt Queen City Hospice, we're dedicated to delivering exceptional care to our patients and their families. As a Hospice RN Admissions Specialist, you'll play a vital role in ensuring our patients receive the highest quality of care in the comfort of their own homes.Key Responsibilities:Conduct thorough pre-admission evaluations to assess patient...


  • Mason, Ohio, United States DaVita Inc. Full time

    About the RoleWe are seeking a skilled Licensed Practical Nurse to join our team at DaVita Inc. as a Nephrology Care Specialist. In this role, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Key ResponsibilitiesProvide high-quality patient care in a hospital setting, working closely with our...


  • Mason, Ohio, United States Elevance Health Full time

    Position Overview:The Predictive Analytics Specialist will engage in a hybrid work model, contributing to the success of Elevance Health by leveraging advanced analytical techniques to enhance member experiences and solve complex business challenges.Key Responsibilities: Develop and execute predictive modeling initiatives aimed at addressing specific...


  • Mason, Ohio, United States The Armor Group Full time

    Job SummaryWe are seeking a skilled Metal Fabrication Specialist to join our team at The Armor Group. As a key member of our manufacturing team, you will be responsible for the fabrication and assembly of various metal enclosures, structures, and complex machinery.Key ResponsibilitiesConstruct metal assemblies, ranging from intricate to large complex...


  • Mason, Ohio, United States SRI Healthcare, LLC Full time

    Company Overview:SRI Healthcare, LLC is a leading provider of sustainable healthcare solutions, specializing in the supply of reusable sterile packs and various healthcare linens. Our commitment to sustainability and quality ensures that healthcare providers can meet their operational goals while enhancing staff and patient satisfaction.Facility...


  • Mason, Ohio, United States LHH Recruitment Solutions Full time

    Sales and Use Tax Specialist (Sales and Use and Personal Property) LHH Recruitment Solutions is seeking a knowledgeable Sales and Use Tax expert for one of its expanding clients. The ideal candidate will possess a minimum of 2 years of pertinent experience and demonstrate intermediate proficiency in Microsoft Excel. This role is structured as Temp to...