Customer Service Representative
2 days ago
About the Job: As a Retail Customer Service Associate at FedEx, you will be responsible for providing excellent customer service in a fast-paced retail environment. Your primary goal will be to understand each customer's individualized needs and provide solutions that meet their expectations.
Key Responsibilities:
- Follow instructions of supervisors and assist other team members in performing store functions;
- Assist in the training of store team members;
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need;
- Ensure a positive customer experience by resolving issues promptly and efficiently;
- Meet or exceed sales targets while maintaining a high level of customer satisfaction.
Requirements and Qualifications:
- High school diploma or equivalent required;
- Excellent communication and interpersonal skills;
- Able to work in a team environment and adapt to changing priorities;
- Familiarity with retail operations and customer service principles preferred.
Benefits:
- Competitive hourly rate ($15.50-$17.50 per hour);
- Ongoing training and development opportunities;
- Benefits package including medical, dental, and vision coverage;
- Opportunities for career advancement within the company.
What We Offer: At FedEx, we are committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Support Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Position
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