Customer Service Representative

4 weeks ago


Fairfield, California, United States Public Storage Full time

At Public Storage, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are met with ease and convenience.

Key Responsibilities:

  • Assess customer storage needs and provide personalized solutions
  • Sell packing and moving supplies to customers
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Audit cash drawers and make bank deposits
  • Remind and collect payments from customers as needed

Requirements:

  • Ability to transport and lift items weighing up to 35 pounds
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and customer service skills

We offer a competitive compensation package, including a total rewards program with benefits such as medical, dental, and vision insurance, 401(k) with match, and paid time off. Our team members also enjoy flexible and full-time schedules, mileage reimbursement, and on-site company housing at many locations.



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