Front Office Coordinator

3 weeks ago


Blacksburg, Virginia, United States Hokie Home Hospitality LLC Full time

Job Overview

We are seeking a highly motivated Customer Service Representative to join our team at Hokie Home Hospitality LLC. As a key member of our front office team, you will play a critical role in providing exceptional service to our guests.

Your primary responsibilities will include registering guests, assigning rooms, and addressing their needs in a timely and courteous manner. You will also be required to handle cash, check, and miscellaneous transactions accurately and efficiently.

To succeed in this role, you should possess excellent communication skills, be able to multitask effectively, and maintain a high level of professionalism at all times.

Key Responsibilities:

  • Registering guests, assigning rooms, and handling special requests
  • Providing information to guests, answering questions, and resolving issues promptly
  • Maintaining accurate records, balancing departments, and ensuring financial integrity
  • Communicating effectively with colleagues, management, and guests

Estimated Salary: $50,000 per year



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