Front Desk Intake Specialist

18 hours ago


Green Bay, Wisconsin, United States Energy Services Full time
Job Title: Front Desk Intake Eligibility Specialist

Energy Services is seeking a highly motivated and detail-oriented Front Desk Intake Eligibility Specialist to join our team. As a key member of our staff, you will be responsible for processing applications, collaborating with community stakeholders, and providing exceptional customer service to limited and low-income households.

Key Responsibilities:
  • Process applications for energy assistance, either in person or over the phone
  • Collaborate with other agencies and stakeholders to ensure effective service delivery
  • Attend community events to serve low-income populations, including veterans, disabled, elderly, and families with young children
  • Greet clients in person and via phone in a front desk capacity and in face-to-face settings
Requirements:
  • HSED or equivalent
  • 3+ years of recent office experience
  • Proficiency with phones, computers, and basic math skills
What We Offer:
  • A rewarding and challenging work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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