Administrative Support Specialist

3 weeks ago


Monett, Missouri, United States Clark Community Mental Health Full time
Job DescriptionPosition Overview

The Administrative Support Specialist plays a crucial role in facilitating the smooth operation of the organization by providing essential administrative assistance to team members. This position is vital in ensuring that all staff can perform their duties effectively and efficiently.

Key Responsibilities
  • Answer incoming calls with professionalism and direct them to the appropriate personnel.
  • Oversee the scheduling and rescheduling of client appointments to optimize workflow.
  • Maintain and organize client medical records with accuracy and confidentiality.
  • Ensure proper filing and management of all documentation.
  • Handle requests for records in a timely manner.
  • Prepare charts for upcoming appointments.
  • Create new client charts as needed.
  • Welcome and guide all clients to their respective appointments with a friendly demeanor.
  • Process client payments and prepare totals for review by the Office Manager.
  • Notify relevant staff members of client check-ins.
  • Ensure that all necessary information is accurately entered into the Electronic Health Record (EHR) system.
  • Perform additional tasks as assigned by the Chief Executive Officer.
Qualifications
  • Education: High School Diploma or equivalent.
  • Skills/Abilities: Strong organizational skills and the ability to manage multiple administrative tasks efficiently.
Work Environment

The role is primarily conducted in an office setting, where the use of telephones, computers, and other office technology is standard. No special working conditions are anticipated.

Physical Requirements

Job responsibilities may involve prolonged periods of sitting or standing. Occasional travel may be required, with some trips lasting several hours. The ability to lift and move items weighing up to 20 pounds may also be necessary.

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