Financial Aid Services Coordinator

2 days ago


Baltimore, Maryland, United States Baltimore City Community College Full time

At Baltimore City Community College, we are seeking a highly organized and detail-oriented individual to join our Student Affairs team as a Financial Aid Services Coordinator.

We offer a competitive salary of $45,000 per year, making this an excellent opportunity for those looking to launch their career in higher education.

The successful candidate will provide exceptional customer service to students, families, and community members by assisting with financial aid applications, explaining onboarding and registration processes, and performing office functions such as data entry and filing. They will also maintain accurate records, ensuring confidentiality and adherence to FERPA guidelines.

To excel in this role, you will possess strong communication skills, both written and verbal, and be proficient in Microsoft Office software applications. Experience working in a multicultural environment and using a multi-line phone system is also preferred.

Below are some key responsibilities and qualifications:

  • Assist students with financial aid applications and process questions;
  • Provide general information regarding the onboarding and registration processes;
  • Maintain accurate records and files;
  • Perform office functions such as data entry, copying, and filing;
  • Ensure confidentiality and adherence to FERPA guidelines;

In exchange for your hard work and dedication, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.



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