Director, Category Management Lead

1 week ago

Phoenix, Arizona, United States USAA Full time
About the Role

We are seeking a seasoned Director, Category Management to join our transformative Sourcing and Procurement organization at USAA. As a key member of our team, you will lead the maturation of category management practices, drive strategic planning and execution of strategic categories, and ensure optimal performance and alignment with market trends.

Key Responsibilities
  • Lead cross-functional teams to drive category growth, effectiveness, efficiency, and sustainability.
  • Collaborate with revenue-generating business partners, sourcing/procurement, vendor management, third-party risk management, risk/compliance, and finance to drive category success.
  • Mentor, coach, and monitor efforts of less experienced category managers and provide feedback to enable success.
  • Set goals for performance and deadlines to achieve operational goals and communicate them to subordinates.
  • Monitor sourcing activities of subordinates and provide ongoing sourcing guidance.
  • Understand financial service industries regulatory requirements and provide recommendations to align to business strategy through subordinate employees.
  • Build short-term project plans and lead change in an agile environment to ensure achievement of the category strategy.
  • Monitor relationships of team with business leaders, enterprise stakeholders, operational partners, and strategic suppliers.
  • Maintain oversight of complex categories and facilitate escalation and collaborative resolution of all issues impacting suppliers' execution of category strategy.
  • Leverage technical, market, and competitive expertise to identify viable third-party solutions, evaluate total cost of ownership, lead or support contract negotiations, and develop critical performance measures.
  • Consistently monitor and evaluate categories of subordinates to identify potential category solutions enabling delivery of products and services to members.
  • Actively monitor and manage aggregate supplier spend data within assigned spend category.
  • Manage demand activities for team categories and be accountable for the work of unit staff.
  • Drive continuous improvement for team and categories under management.
  • Monitor employee productivity and provide constructive feedback and coaching.
Requirements
  • Bachelor's degree required.
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 8 years of experience leading the strategy for the sourcing of a specific Commodity/Category Management and experience in owning the advancement of the strategy for augmented business needs.
  • 3 or more years of direct team lead or management experience required.
  • Experience with relevant data management tools.
  • Strong presence with the ability to collaborate and lead through transformational change.
  • Deep understanding of supplier portfolio management with equally strong skills in selection and auditing of suppliers.
  • Demonstrated knowledge and experience in strategic, tactical contractual negotiations and dispute resolution and client relationship management.
  • Analytical skills with the ability to synthesize data and formulate insights in support of specified category(s).
  • Strong communication skills with proven ability to influence and drive solutions across all organizational levels.
What We Offer

USAA offers a competitive salary range of $109,130 - $208,580, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. We also offer best-in-class benefits to support physical, financial, and emotional wellness, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

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