Night Shelter Access Coordinator

1 week ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

The Shelter Access Specialist will be responsible for providing exceptional customer service to guests, staff, and visitors at the Men's Inn. This includes welcoming and responding to guest and neighbor concerns in a timely and professional manner.

The ideal candidate will have experience in the Human Services field and be able to work effectively in a fast-paced environment. They will be responsible for operating an electronic entry monitoring system, creating guest IDs, and maintaining a safe and secure environment for guests and staff.

Requirements include a high school diploma or GED, a valid MA driver's license, and a minimum of one year of experience in the Human Services field. Preferred qualifications include bilingual English/Spanish skills and knowledge of addiction, recovery, and mental illness.

Key Responsibilities:

  • Welcoming and responding to guest and neighbor concerns
  • Operating an electronic entry monitoring system
  • Creating guest IDs and maintaining a safe and secure environment
  • Assisting guests in accessing services such as food, clothing, medical care, and referral needs

Requirements:

  • High School diploma or GED
  • Valid MA driver's license
  • Minimum of one year of experience in the Human Services field


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