Retail Facilities Operations Specialist
1 week ago
The Retail Facilities Operations Specialist plays a crucial role in ensuring the optimal functioning of retail environments. This position requires a minimum of 3 years of experience in a retail maintenance setting.
Key Requirements:
- Bachelor's Degree in Business Management or a related discipline
- Minimum of 3 years of experience in a retail maintenance context
- Exceptional verbal and written communication skills
- Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Strategic and creative thinking capabilities
- Ability to operate independently and make informed decisions in ambiguous situations
- Proven track record of transforming data into actionable plans
We seek an organized and driven team player who can work autonomously and adapt quickly to various projects in a dynamic environment.
PREFERRED QUALIFICATIONS:
- Familiarity with facilities maintenance and repair in a multifaceted retail setting
- Experience with ServiceChannel software
Core Responsibilities:
- Manage daily work order volumes and maintain proactive communication with Store Maintenance and Brand Leadership teams as necessary
- Analyze and interpret data to identify trends and cost drivers, recommending changes to support business objectives
- Understand and contribute to current business KPIs by proposing actionable strategies
- Create, review, and assess system-generated reports from service partners to evaluate vendor performance and provide constructive feedback
- Continuously seek opportunities to enhance vendor responsiveness, minimize repair and replacement times, and reduce overall costs
- Utilize various reporting tools to identify trends that support overall brand performance.
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